Frequently Asked Questions – ROVENEST Premium Essential Warded Pick Set

What is included in the Premium Essential Warded Pick Set?

The set contains five fully warded precision picks, each designed for specific lock profiles, plus a tension wrench and a compact storage pouch. All items are crafted from hardened stainless steel and feature ergonomic handles for comfortable use.

What does “Boutique Item” mean for this product?

ROVENEST classifies this set as a Boutique Item because it is produced in limited runs with hand-finished details, premium packaging, and individually inspected components. This ensures a collector-grade quality not found in mass‑produced sets.

Are the picks suitable for beginners or only professionals?

While the set is built to professional standards, the warded design and included guide card make it accessible for hobbyists. Beginners will appreciate the tactile feedback and the solid construction that helps build proper technique.

How long does shipping take?

Standard shipping within the contiguous United States typically arrives within 2 to 5 business days after order processing. Expedited options are available at checkout.

What is the warranty policy for this Boutique Item?

ROVENEST offers a one‑year limited warranty against manufacturing defects. If any pick or tool fails under normal use, we will replace it free of charge. Normal wear or misuse is not covered.

Can I return the set if I am not satisfied?

Yes. Unopened sets may be returned within 30 days of delivery for a full refund. Opened sets in like‑new condition are eligible for a store credit or exchange minus a 15% restocking fee. Contact us to initiate a return.

What materials are used in the picks and pouch?

Each pick is made from 420HC stainless steel, heat‑treated for hardness and flexibility. The handles are layered fiberglass‑nylon composite. The storage pouch is 100% waxed canvas with a YKK zipper.

How should I care for my warded pick set?

After use, wipe the picks with a dry cloth. To prevent corrosion, occasionally apply a light machine oil to the steel parts. Store the set in the provided pouch away from moisture. Avoid using chemical cleaners.

Is the set legal to carry in my state or country?

Lock pick laws vary by jurisdiction. In the United States, possession of picks is generally lawful unless accompanied by intent to commit a crime. Please check your local regulations before purchase. ROVENEST does not provide legal advice.

How do I contact ROVENEST customer support?

You can reach us by email at [email protected], by phone at (206) 555-0199, or by mail at 1000 Second Avenue, Suite 500, Seattle, WA 98104. Our support team is available Monday–Friday, 9 AM–5 PM PST.